Assisted living is a non-medical service provided to seniors that allows them to receive designated care but still live with as much independence as possible. The two basic types of assisted living facilities include:

• Assisted living home - A residential care facility that provides personal care on a continuing basis. These provide a home-like environment for up to 10 seniors in most cities.
• Assisted living center - A larger community that provides care to elderly living in a studio or apartment. These typically have 50 or more seniors.

The Arizona Department of Health Services (ADHS) conducts annual inspections of all licensed assisted living facilities, nursing homes and elder care homes in Arizona to make sure each one is in compliance with the rules set forth for the protection of all residents.

Priority Placement Services performs background checks on any assisted living facility, nursing home or elder care home that we refer to in Arizona. We collect and maintain records from the Arizona Department of Health Services (ADHS) and the Arizona Board of Examiners of Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA). ADHS oversees the assisted living homes, while NCIA oversees their certified manager. Information about any assisted living facility is provided upon request.

If you experience any problems with an Arizona assisted living facility, nursing home or elder care home, please contact Priority Placement Services immediately by phone, fax or in writing. You may also use the Contact Us page to submit a complaint.

Depending on the severity of the complaint, Priority Placement Services will help resolve the problem. You may also contact the Arizona Department of Health Services directly to file a complaint at 602-364-2639.

The Arizona Department of Health Services
150 N. 18th Avenue
Phoenix, AZ 85007
602-364-2639

Selecting an assisted living home or an assisted living center can be a difficult process if done without our free service. Priority Placement Services eliminates this burden, making it simple for you to obtain background checks on the facilities and management at all assisted living centers, nursing homes and elder care homes. We match your preferences and needs to facilities throughout Arizona. Ultimately, choosing the right assisted living facility requires you to use critical judgment and your "gut feeling."

Respite care is short-term residential care for those who need basic assistance with activities of daily living. Stays typically last from a week to 4 weeks and allow those who provide senior adult care to take a break. Short-term residential care is geared to fit the needs of the individual by identifying the care needed, then matching the appropriate service. The service is provided in your home or an assisted living facility.